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The Shadow Workforce: Why Employees Use AI in Secret—And What Leaders Must Do About

Written By Michael Ferrara

Created on 2025-06-20 11:06

Published on ---

I’ve spoken with CTOs who still haven’t drafted AI policies. Others assume their teams aren't using AI tools at all. But the truth is clear—and it’s already in your Slack messages, project updates, and spreadsheet formulas. Employees are using AI. They’re just not telling you.

In fact, one recent discussion revealed that 35% of workers are secretly using AI tools at work, either without company approval or within unclear guidelines. This isn’t rebellion. It’s survival—and ambition.

So why are employees using AI in secret? And what can business leaders do to encourage transparency, safeguard innovation, and avoid turning their own workforce into a liability?


The Secret Sauce: Why Employees Hide AI Use

From a distance, it may seem obvious—why not just ask first? But the internal calculus is more complex:

  1. Lack of Clear Policy Most companies still don’t have a definitive AI use policy. That leaves workers guessing whether they’re allowed to use ChatGPT to summarize a report or generate code snippets. If they’re unsure, they stay silent and act anyway.

  2. Fear of Consequences Employees worry that if AI does too much of their work, they’ll be seen as disposable. In one report, workers admitted they didn’t want to get caught using AI because it could undermine their role—or raise questions about whether they’re needed at all.

  3. Personal Competitive Edge Some see AI as a secret advantage. If they can get more done, faster and better, and their colleagues aren’t using AI, they stand a better shot at recognition, promotions, and raises. But that comes at a cost: inconsistent performance evaluation and growing resentment.

  4. DIY AI Subscriptions Nearly 80% of AI-using employees are paying out-of-pocket for tools like ChatGPT or Notion AI. Why? Because their employers haven’t approved or funded them yet. Employees have adopted a “bring your own AI” mindset to stay ahead.

  5. Trust Deficit Perhaps most tellingly, many employees don’t ask for permission because they assume they won’t get a ‘yes.’ They’re afraid the answer will be no—or worse, that disclosure will backfire.


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From Shadow to Strategy: What Leaders Can Do

The issue isn’t AI. It’s silence.

If AI use remains underground, businesses miss the opportunity to scale efficiency, share learnings, and maintain ethical and data security boundaries. Here’s how leaders can bring AI into the light:


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What AI Use Is Safe—and What Isn’t?

Low-risk, generally safe AI tasks:

Medium-risk tasks that need review:

High-risk, approval-needed areas:


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The Bottom Line

Employees aren’t hiding AI because they’re dishonest. They’re hiding it because we haven’t caught up.

If you’re a business leader, ask yourself: Would my team feel safe telling me they used ChatGPT to speed up a proposal? If the answer is no, the risk isn’t the tool—it’s the culture.

In a world where AI is becoming a standard skill, secrecy isn’t strategy. Transparency is.


Michael Ferrara is a technology consultant and thought leader focused on digital transformation, AI-driven strategies, and workplace innovation. He is a subject matter expert contributing to publications including Fast Company, Software News, and SmarTech Daily, and founder of the popular Tech Topics newsletter.


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About Tech Topics

Tech Topics is a newsletter with a focus on contemporary challenges and innovations in the workplace and the broader world of technology. Produced by Boston-based Conceptual Technology (http://www.conceptualtech.com), the articles explore various aspects of professional life, including workplace dynamics, evolving technological trends, job satisfaction, diversity and discrimination issues, and cybersecurity challenges. These themes reflect a keen interest in understanding and navigating the complexities of modern work environments and the ever-changing landscape of technology.

Tech Topics offers a multi-faceted view of the challenges and opportunities at the intersection of technology, work, and life. It prompts readers to think critically about how they interact with technology, both as professionals and as individuals. The publication encourages a holistic approach to understanding these challenges, emphasizing the need for balance, inclusivity, and sustainability in our rapidly changing world. As we navigate this landscape, the insights provided by these articles can serve as valuable guides in our quest to harmonize technology with the human experience.